Explore the art of communication with confidence and empathy. This course equips participants with the knowledge and skills necessary to cultivate open, honest, and respectful dialogues in challenging situations. Delve into real communication dilemmas and apply emotional intelligence principles to achieve greater self-awareness, manage emotions effectively, and enhance interpersonal relationships.
About the Course
Overview
Emotionally Intelligent Conversations teaches practical knowledge and skills for open, honest and respectful dialogue, especially when stakes are high, emotions are intense and positions differ. This class examines real workplace communication challenges. Participants will extensively demonstrate techniques for greater self-awareness, self-management, social awareness, relationship management and problem solving.
Learning Objectives
At the end of this workshop, participants will be able to
- Describe the core components of emotional intelligence (EI)
- Examine the value of EI for personal and professional success
- Assess emotional strengths and needs for development
- Develop skills in communicating when stakes are high
- Apply feedback skills to selected workplace issues
- Develop an improvement plan for increasing skill in emotional intelligence and/or difficult conversations
Who should take this course
This course is beneficial for anyone involved in workplace interactions who would like to improve their ability to engage in open, honest, and respectful dialogue, even in the face of conflict or tension. Whether they are navigating difficult conversations with colleagues, managing conflicts within teams, or seeking to create a more positive and collaborative work environment, this course equips participants with practical knowledge and skills to effectively manage emotions, build relationships, and resolve conflicts constructively.
Current Managers
Human Resources Personnel
Administrative/Support Staff
Marketing/Sales Staff
Project Managers
Leaders/Supervisors
Staff Members
Committee Heads
Aspiring Managers
open enrollment
Enroll Today
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
1 Day
9 am - 5 pm EST
Online
Reserve your seat(s) for our scheduled open enrollment courses through the end of 2024.
Aug 1
Emotionally Intelligent Conversations
Online | 9:00 a.m. – 5:00 p.m. EST | Instructor-Led | $499/seat
exclusive enrollment
Need tailored training for your team?
JHMA’s exclusive enrollment options offer a custom training experience for organizations looking to equip their teams with specific skills to use in their particular work environment. This enrollment option allows organizations to flexibly schedule private group training sessions for their employees, thus ensuring that the content is directly aligned with their unique goals and challenges.
Blended Teleconference
Classroom
Webinar
Are you considering self-contained group training for just your team? Complete this form to discover how our dedicated team can collaborate with you to deliver training that addresses your organization’s unique objectives and challenges.
What People Say
JHMA provided a top notch training and professional development seminar in an engaging and exciting way! As a former instructor myself, I could appreciate the tact, effectiveness and art form of the instructor’s delivery style.
N.K.
Program Specialist, TSA
I can honestly say that [JHMA's] work has helped to shape the culture of McNeil Technologies to one that is positive, collaborative, and open. We could not be happier with the results.
James McNeil
Ceo, McNeil Technologies, Inc.
[JHMA] designs, develops and delivers truly outstanding workshops, training and interventions... I have found no one more capable at reaching people and organizations where they are and helping them to change for the better.
James F. Garrett
Founder and former President & CEO, Sentel Corp
