Effective communication in the workplace involves various aspects, and it’s often a skill that benefits from continuous improvement. In this interactive workshop, you’ll explore the intricate world of interpersonal communication, with a focus on finding a shared understanding in the workspace. You’ll discover how to foster productive relationships through adept listening and empathy; you’ll gain insight into personal mental models that can enhance or hinder effective communication. The course also covers how to interpret nonverbal cues to improve understanding and how to refine your feedback skills. You will also be equipped with essential techniques to navigate conflicts with skill.
About the Course
Overview
There’s a lot more to interpersonal communication than you might think. If you break it down by its definition (the sending and receiving of information, emotions and meaning to arrive at shared understanding between two or more people), the concept seemingly becomes infinitely more complex. It is best achieved face to face to allow observation of powerful nonverbal messages.
This experiential course will explore the principles and processes of communication that determine success and failures at work.
Learning Objectives
At the end of this workshop, participants will be able to
- Demonstrate listening and responding skills to manage relationships
- Explore personal mental models that enhance/hinder effective communication
- Describe nonverbal behavior and its contribution to understanding
- Practice giving and receiving feedback
- Practice communication techniques for responding when in conflict
Who should take this course
This course is ideal for professionals in leadership roles who are eager to refine their interpersonal communication skills as well as those with technical backgrounds looking to move to people-oriented roles. With this workshop, enhance your ability to manage relationships, interpret nonverbal cues, and master conflict resolution. Elevate your effectiveness in leadership positions with improved interpersonal communication strategies.
Administrative/Support Staff
Aspiring Managers
Committee Chair or Cross-functional Team Leads
Current Managers
Human Resources Personnel
Leaders at Every Level
Marketing/Sales Staff
Program Managers
Project Managers
Staff members who engage in formal and informal peer coaching
Staff Members who interact with internal and/or external stakeholders
open enrollment
Enroll Today
Open enrollment provides a flexible training option for individuals and professionals seeking to enhance their skills independently. This approach allows participants from various organizations, or those self-sponsored, to register for pre-scheduled courses, offering a unique opportunity to learn alongside a diverse group of peers. LEARN MORE
1 Day
9 am - 5 pm EST
Online
Reserve your seat(s) for our scheduled open enrollment courses through the end of 2024.
Oct 15
Interpersonal Communication for Technical People
Online | 9:00 a.m. – 5:00 p.m. EST | Instructor-Led | $499/seat
exclusive enrollment
Looking for a tailored experience for your team?
Exclusive enrollment offers a tailored training experience designed specifically for organizations looking to equip their teams with specialized skills. This option allows companies to schedule private sessions for their employees, ensuring the curriculum is directly aligned with their unique goals and challenges. LEARN MORE
Blended Teleconference
Classroom
Webinar
Interested in customizing a learning experience that aligns perfectly with your team’s needs? Fill out the form to inquire about our exclusive enrollment options. Our dedicated team will work closely with you to design a training program tailored specifically to your organization’s objectives and challenges.
What People Say
JHMA provided a top notch training and professional development seminar in an engaging and exciting way! As a former instructor myself, I could appreciate the tact, effectiveness and art form of the instructor’s delivery style.
N.K.
Program Specialist, TSA
I can honestly say that [JHMA's] work has helped to shape the culture of McNeil Technologies to one that is positive, collaborative, and open. We could not be happier with the results.
James McNeil
Ceo, McNeil Technologies, Inc.
[JHMA] designs, develops and delivers truly outstanding workshops, training and interventions... I have found no one more capable at reaching people and organizations where they are and helping them to change for the better.
James F. Garrett
Founder and former President & CEO, Sentel Corp
